Key Holder

Apr 4  |  Air & Anchor

About Us:
At Air & Anchor, we know that building a unique brand and cultivating a strong company culture go hand in hand. We’re dedicated to creating a workspace that’s hardworking, dedicated, innovative, and fun. We thrive on growth—both personally and professionally—and we value every position as crucial to our collective success, from retail associate to product designer. We’re on the lookout for a Key Holder who’s passionate about design and craftsmanship, loves engaging with people, and is ready to step into a leadership role in a dynamic, creative environment. Join us and be part of a unique store experience where fashion, design, and exceptional service come together.

Job Overview:
Air & Anchor’s Key Holder is a savvy, proactive, and organized individual who knows how to get things done. With a passion for delivering top-notch retail and customer experiences, you’ll be our brand ambassador, focusing on our brand and factory story, jewelry assembly, and sales. You’ll partner with our Store Manager to oversee store operations, train our team, and create an energetic, customer-first environment. From daily operations to visual merchandising, you’ll play a key role in maintaining our high standards and driving our store’s success.

Key Responsibilities:

• Store Operations: Manage and assist with daily store activities, including opening and closing procedures, ensuring everything runs smoothly.
• Team Leadership: Lead and inspire the sales team to deliver outstanding customer service and meet sales targets.
• Training and Development: Onboard and train new and existing staff on product knowledge, store policies, and loss prevention strategies.
• Customer Engagement & Product Knowledge: Connect with customers, share our story, and provide a memorable shopping experience. Be well-versed in our brand, our products and the jewelry-making process.
• Visual Merchandising: Ensure strong visual standards are maintained across the store.
• Problem Resolution: Handle customer concerns thoughtfully, working with the Store Manager on any escalated issues.
• Flexibility: Work a flexible schedule, including evenings, weekends, and holidays, to meet the needs of the business.

Ideal Candidate:

• Positive, Fun & Curious: You’re up-to-date with current trends and have a genuine enthusiasm for retail, fashion, and jewelry.
• Customer-Centric: With an outgoing, friendly demeanor, you excel at making customers feel welcome. You thrive in a fast-paced, ever-evolving environment and are a natural communicator.
• Detail-Driven: You have an incredible attention to detail and a touch of perfectionism.
• Proactive: You’re a self-starter who seeks growth and improvement.
• Team Player: You work well with others and help create a positive atmosphere.
• Adaptable: You can handle a variety of tasks and excel in a dynamic environment.

Benefits: 

• Competitive compensation
• Employee discounts
• Opportunities for growth and development
• A friendly and supportive work environment